Understanding & Meeting Your Needs

A Caring and Expert Hand to Guide You

For over a decade, our admissions team has operated in the healthcare and treatment arenas. We understand the importance of finding and accessing the best quality care for you or your loved one. We know that, without expert help, it can cause anxiety and confusion.

At BTG, we strive to make the admissions process easy to understand and stress-free. We’re available 24/7 to answer your questions, address your concerns, and provide solutions to common insurance and financial issues.

All calls are confidential and are with one admissions coordinator from the start. Regular communication with one person here at BTG ensures the admissions process is comfortable and catered to your individual needs throughout the entire process.

If you prefer, you may also begin the process by completing our simple online form, and we will get back to you at a time convenient for you.

Helping You Access the Treatment You Deserve

We believe that when treatment is needed, it should be accessible and as affordable as possible.  As an out-of-network provider with excellent working relationships with most major insurers, we historically secure high insurance reimbursement rates for the cost of treatment, no matter what course of treatment might be the best fit.

We advocate for you to secure the most advantageous rates to help you take advantage of our high-quality programs.  And if you don’t have coverage, we are highly flexible – and are able to work with you to ensure you get care through a self-pay program.

How does the admissions process work?

Different people require different levels of care.  Our primary aim is to help to match you with care that will put you or your loved one on the road to long-term recovery.  We begin with a pre-admissions evaluation that typically includes questions about:

  • substance use, mental health, and medical history
  • personal background, family structure and/or issues
  • legal history
  • physicians and/or therapists
  • insurance information

Based on this information, our admissions coordinator and clinical teams help to determine the most appropriate program.  We discuss costs and begin to work with your insurance provider if applicable.

Once we have found an arrangement to meet your needs, we help you prepare for your stay with us.  We navigate the process to find solutions and eliminate barriers, providing regular communications every step of the way to make things easy.