31 S. Braddock St. | Winchester, VA 22601

(540) 535-1111 | Available 24/7

31 S. Braddock St. | Winchester, VA 22601

(540) 535-1111 | Available 24/7

Frequently Asked Questions

We understand that seeking treatment for addiction raises many questions. Our FAQ section is designed to provide you with clear, comprehensive answers about our holistic approach to recovery, the details of our various programs, and what you can expect during your journey to sobriety. 

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Frequently Asked Questions

We understand that seeking treatment for addiction raises many questions. Our FAQ section is designed to provide you with clear, comprehensive answers about our holistic approach to recovery, the details of our various programs, and what you can expect during your journey to sobriety. 

Our Addiction Treatment FAQs

  • How soon can I get into treatment?

    This will depend on a variety of factors, including whether or not medical detox is needed, the number of beds we have available, and the availability of clinicians. Our team works diligently to get potential clients into treatment as soon as possible without compromising the integrity of the level of care that we pledge to provide. Typically, we are able to get prospective clients into treatment that do not need medical detox within a week of our first phone call, but timelines are unique to the individual case.

  • Do you provide detox on-site?

    If medical detox is needed, we cannot provide that on-site. We will refer you to a medical detox facility that is convenient for you. Upon completion of medical detox, you may come to BTG for residential and continuing care.

  • What will happen if I cannot pay for treatment?

    If you are on Medicaid or cannot afford treatment, we will give you a referral to another facility that can meet your needs. For clients that are established at BTG and have payment or insurance disruption issues, we offer a financial hardship scholarship that helps them to continue without interrupting treatment.

  • How long is the treatment process?

    Every individual has unique needs. That is why we begin with outlining an individualized treatment plan to find what would best suit your recovery process. We do not perform a “day count” rather look at the best option for you.

  • What should I bring to treatment?

    We have compiled a packing list for you including items to bring to treatment and those you should leave at home.

  • Are the services you provide confidential?

    Yes, the services we provide are confidential. We uphold high ethical standards to ensure quality and confidentiality.

  • Do clients get to have their own rooms?

    It is not therapeutically advised for clients to have their own room. With the disease of addiction being a disease that isolates, we like to room clients with a roommate as much as possible.

  • Do I have access to my phone or computer?

    There is no cell-phone use or computer use in our first phase of treatment. We do have a phone at the house in which you can make a 15 minute call to family daily. In our second phase, you are allowed to have your cell phone and computer after the clinical day.

  • I have special dietary needs. Are you able to make accommodations?

    Certainly. We have availability to work with your dietary needs, and provide you with options as needed. We have nutritional staff on board that can help work with your needs.

  • Can I bring my pet?

    Unfortunately, no. However, clients are able to have interaction with Rodie, our therapy dog in-training. Rodie is currently working at becoming board certified.

  • Can I smoke while in treatment?

    Yes. There are designated areas outside for smoking cigarettes. We prohibit the use of chewing tobacco, electronic cigarettes, vapes, and Juuls.

  • What is the client to counselor ratio?

    We are a relatively small treatment facility, licensed to treat 24 clients at a time. Our size enables us to give our clients the personal attention and individualized treatment that they deserve. At capacity, each counselor has a max caseload of about 6-8 clients. We strive to have 4 clients per counselor.

  • Do you provide Medication Assisted Therapy (MAT)?

    Yes and no – BTG believes in the use of medications for specific and individualized purposes. BTG believes that the physical, emotional and spiritual freedoms that come with sustained recovery require holistic healing that is optimized through the abstinence of all mind altering substances. We, therefore, do not utilize medications like suboxone or methadone as maintenance medications. While these substances can play a role in harm reduction methods, it is difficult to create and maintain a quality, comfortable, long-term recovery while still taking these addictive substances that come with a host of side effects. Instead, we use a combination of amino acid therapy, AcuDetox, psychotherapy, community building, and spiritual healing to address the whole person – mind, body, and soul – and create a healthy, natural recovery free of mood-altering substances.

    Using an individualized medical and clinical approach, we will utilize suboxone to support comfortable withdrawal on a short term basis. We also offer Naltrexone to assist in managing cravings as additional support to be combined with our comprehensive, multi-modality array of treatment modalities.

  • Do you offer visitation hours?

    Yes we do. Visitation hours are 3pm-5pm on Saturday. You must attend the family education session on Wednesday night in order to be eligible for a Saturday visit.

Transformation

A Bridge to Transformation

Abstinence from substances and addressing neurochemical deficiencies is a cornerstone of our philosophy, but that alone is not enough to build a meaningful life in recovery. The design of our program – from the time a client wakes in the morning until they go to sleep at night – is deliberately structured to provide the environment for transformation to occur.   
We teach our clients the skills to build a life in recovery while simultaneously working with them to therapeutically address the pain points that will keep them caught in the cycle of addiction.

Client Testimonials

Read what our clients have to say about us

Insurance

Your Addiction Treatment Could Be Covered

If you do not see your provider listed, please contact us to learn more about obtaining coverage. We do not accept Medicaid at this time.

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Contact Us

Reach Out to Us

We welcome you to call our Admissions Director, Sue Dennis, at (540) 535-1111 to discuss admitting yourself or a loved one fortreatment. However, if you would first like us to verify your insurance, use this form or get in touch via phone or email.

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