31 S. Braddock St. | Winchester, VA 22601

(540) 535-1111 | Available 24/7

31 S. Braddock St. | Winchester, VA 22601

(540) 535-1111 | Available 24/7

Ready for Change? Contact Our Admissions Today

Seeking help for yourself or a loved one? Our rehab admissions process is designed to meet you wherever you are in your struggle against addiction. Our admissions team offers compassionate support, whether it's your first step or a new direction after previous attempts.  
Reach out to us today for a conversation about starting recovery.

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Why Choose Bridging the Gaps for Treatment?

Bridging the Gaps stands apart from many American addiction centers through our commitment to treating the whole person. Our therapeutic practices are designed to address the underlying issues behind addiction, support and restore physical health, and encourage personal development. 

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Our Whole-Person Approach
to Addiction Treatment

At Bridging the Gaps, we believe in treating the whole person—mind, body, and spirit. Our integrative approach to addiction treatment addresses the underlying causes of addiction and focuses on healing and recovery.

You’re Ready - What’s Next?

What To Expect on the Initial Call

Navigating your Initial contact: Starting your journey with us. 

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Initial Contact:
Accessibility & Confidentiality

Reach out by calling (540) 535-1111, emailing us, or by the contact form on this site—your privacy is our priority. We’re available day and night to support you.

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Assessment &
Financial Planning

We’ll discuss the specifics of the addiction and your needs, then explore payment and insurance options, ensuring you understand all potential costs.

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Suitability & Next Steps

If we’re not the right fit, we’ll help find suitable alternatives. Otherwise, we’ll finalize admission details and begin the pre-screening process.


Find Healing & Reclaim Your Life

Our dedicated team combines trusted therapeutic approaches with modalities that nurture the spirit and strengthen the body. By addressing the mind, body, and spirit through our treatment approach, we facilitate transformation and recovery.

Responsive Treatment,
Personalized Care

Our experienced team will work with you to understand you and your situation. Bridging the Gaps values your individuality and offers the tools and support necessary for a meaningful life free from addiction.

Compassionate Support
Every Step of the Way

Our rehab admissions coordinator is ready to lend a listening ear and provide the answers to any questions you might have. Together, we'll explore whether our program is the ideal fit for your needs. We know that reaching out can be tough, and we're here to support you every step of the way.


You’re Ready - What’s Next?

What to Expect When You Call

To start the process, you can either call (540) 535-1111 or submit an online inquiry. All forms of contact with Bridging the Gaps are confidential. Calls are answered at any time, day or night, and online inquiries will receive a response by the next business day.

Our goal is to be a lifeline on the other side of the phone. We understand this is a difficult decision, but remember, we’re in this together. Sue, our Admissions Director, will be your trusted primary point of contact throughout the process. Entering treatment can feel intimidating, but our job is to make the admissions process comfortable and tailored to your individual needs from start to finish.

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Meet Sue Dennis, Our Admissions Director

Hello, and welcome to Bridging the Gaps! I’m Sue Dennis, the Admissions Director here at BTG, and I will be your primary point of contact as you navigate the admissions process. From the very first phone call, I will help you understand the ins and outs of treatment here at BTG. I will be there for you every step of the way as you make the important decisions that help you or a loved one recover from drug or alcohol addiction


First, we’ll talk about you or your loved one’s addiction and assess your needs. Understanding what is going on in your life will help us to assess the best treatment option for you, and it will hopefully provide some relief for you that help is near.


Next, we will discuss insurance and payment with you. If you would like to pay for treatment through your insurance company, we will run the benefits for you and will likely get back to you that same day. We make sure to notify you of our fees and whether there are any out-of-pocket expenses associated with your insurance coverage. We want you to know up front about any expenses associated with the program so that you can make the appropriate arrangements.


Sometimes this initial call indicates that BTG isn’t the right fit for you or your loved one. For example, at this time, we do not take most Medicaid policies. If there is a concern, we make sure to provide you with one or more phone numbers for programs that may be a better fit or that take your insurance. We want to ensure you, or your loved one, get the care that is needed even if we cannot provide it.


Once we have mutually determined that we are a good fit and the insurance information and/or payment method established, we will work on finalizing the details on bringing you or a loved one into treatment by completing our pre-screening process.

Take the first step

Reach out today to discover how our admissions process at Bridging the Gaps can assist you or a loved one on the path to recovery.

Client Testimonials

Read what our clients have to say about us


Find answers to commonly asked questions about addiction and recovery.

  • How soon can I begin treatment?

    The timeline for starting treatment depends on several factors, such as the need for medical detox, bed availability, and clinician schedules. We strive to admit clients promptly without compromising our high standard of care. 

  • Do you provide on-site detox services?

    We do not offer medical detox on-site. If you require detox, we will help coordinate your admission to a nearby medical detox facility. After detox, you can return to BTG for comprehensive residential and continuing care.

  • What if I cannot afford treatment?

    For those on Medicaid or unable to afford treatment, we provide referrals to facilities that can accommodate your financial situation. For existing BTG clients facing payment or insurance issues, we offer a financial hardship scholarship to ensure treatment continues uninterrupted.

  • How long does the treatment process last?

    Treatment duration varies as it is tailored to meet each individual's unique needs. Instead of setting a fixed duration, we focus on creating a personalized treatment plan that best supports your path to recovery.


Your Addiction Treatment Could Be Covered

If you do not see your provider listed, please contact us to learn more about obtaining coverage. We do not accept Medicaid at this time.


Contact Us

Reach Out To Us

We welcome you to call our Admissions Director, Sue Dennis, at (540) 535-1111 to discuss admitting yourself or a loved one fortreatment. However, if you would first like us to verify your insurance, use this form or get in touch via phone or email.


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