Our Team

Introducing Winchester Virginia’s drug and alcohol addiction treatment professionals, committed to your enduring recovery success. Bridging The Gaps’ outstanding team of caring professionals consist of experienced and dedicated people committed to providing the highest level of care to individuals struggling with substance abuse.

We utilize a team approach to ensure a safe, confidential, and comprehensive drug and alcohol addiction treatment experience. Each and every member of our team has been background-checked and undergone intensive training in order to assist each client on their own unique path to sobriety.

Leadership Team

Executive Director

Pam brings to her position an exuberance that comes from the joy she receives in working with both the clients and the staff in their joint mission to overcome the ravages of addiction and realize the goal of wellness.

Sue Dennis
Admissions Director

Sue has been with BTG almost since its inception. She joined our treatment team after more than 20 years in the medical field. As Admissions Director, Sue is usually the first point of contact for potential clients and their families.

Denise Reaves, MSW, LCSW, CAADC
Clinical Supervisor

Denise has a passionate belief in healing through natural and integrative approaches. She brings to the clinical team her enthusiasm for experiential learning to facilitate personal growth.

Bryon Powell, MS, LPC, CAADC, CCTP-II
Clinical Supervisor

Bryon has a diverse personal and professional background which he draws upon when working with clients. Bryon’s professional interest resides with the relationship between trauma and addictions.

Suzy Bales
Operations Manager

Suzy believes strongly in the integrative and holistic approach to addiction treatment that BTG utilizes and considers it to be instrumental to the successful recovery of the clients. As Operations Manager she works to help ensure the operational success of BTG through the support of all agency facets.

Stephanie Perkins
Clinical Administrative Manager

Stef joined BTG in 2018 after a long background of working with diverse groups of people through animal-assisted therapy. She loves BTG’s integrated healing approach and feels honored to support the team.

Ashley Jones, LPN
Nurse & Quality Assurance Manager

Ashley joined BTG in 2020 following a decade of correctional nursing and 3 years managing an outpatient substance abuse clinic. She loves supporting the BTG staff in providing quality care to those suffering from the disease of addiction.

Clinical Team

Chris White, BS, QMHP, CSAC, CADC
Substance Abuse Counselor

Chris joined the residential team in 2014 before transitioning to the clinical team. His previous experience includes years of helping alcoholics in recovery and serving on the board for Lord Fairfax Council on Alcoholism.

Timothy Bambara, MA, MAC, QMHP-T, Resident in Counseling
Substance Abuse Counselor

Timothy is committed to the BTG mind-body-spirit philosophy & approach to addiction treatment. He is extremely grateful to have the opportunity to work with those seeking recovery.

Rebecca Mitchell, MSW, QMHP-A, Supervisee in Social Work
Substance Abuse Counselor

Rebecca firmly believes in BTG’s innovative and individualized approach to healing addiction. As a Master of Social Work student, she brings passion and commitment to supporting clients on their path to recovery.

Sarah Carter, BS, QMHP-A
Qualified Mental Health Professional

Sarah passionately believes in recovery and that the power to change lies within each of us. She is proud to be learning an integrated, holistic approach with BTG and is currently working towards her CSAC certification.

Heather McPherson, MA, MACP, QMHP-A, CSAC-A
Substance Abuse Counselor

Heather strongly believes in BTG’s holistic approach to substance abuse treatment and is committed to providing exceptional care to each client on their road to recovery.

Melanie Abe, BS, QMHP-T
Neurofeedback Technician

Melanie is excited to play a role in our clients’ recovery journey through neurofeedback and to be a part of a team that is committed to an integrated approach to treatment.

Gina Helveston, MS, QMHP-T, CSAC-A, CTP

Gina undoubtedly supports BTG’s family engagement in the recovery process, as addiction insidiously affects not only the client but the family as well. She is committed to educating, supporting, and helping families repair their relationships throughout recovery.

Medical Team

Scott Ottolini, MD
Attending Physician
Patrick Ober, PA
Physician Assistant

Residential Team

Patty Ridgeway
Client Support Specialist

As a residential staff, Patty works closely with the clients to ensure they are provided with a safe, supportive, and healthy environment. She is passionate about helping clients and supports them on their recovery journeys.

Ayanna Johnson
Client Support Specialist

Ayanna is a CNA who loves working with people & feeling like she makes a difference, even if it’s something small. She loves working with the clients because getting to know them & seeing their progress brings her much joy.

Paul Brown
Client Support Specialist

Paul has a strong commitment to helping others & a belief in the miracles of recovery. He enjoys seeing first-hand the profound individual transformation that occurs with BTG’s integrative approach to treatment.

Pattie Gilbert
Client Support Specialist

Pattie greatly enjoys working at Bridging the Gaps. Her love of people is what drew her here, and she greatly enjoys working with the clients. She loves to help people and see them reach their optimal potential.

Nancy Brockway
Client Support Specialist

Nancy finds great passion in taking care of the clients at BTG. As a mother and history of working as a CNA, she is a caregiver who finds joy in taking care of the clients. She especially loves to cook the clients a healthy breakfast to start their day.

Andre Morgan
Client Support Specialist

Andre is excited to be a part of BTG, having a passion and desire to help others to achieve recovery as others have helped him.  Andre believes in servant leadership and is looking forward to every interaction he will encounter with everyone at BTG.

Ancillary Team

Becky Jenkins
Administrative Assistant

Becky began working for BTG in November of 2017. She previously advocated and supported adults with disabilities one on one with their employment needs in all employment environments.

Cary Troxell

Cary has worked at BTG since June 2016. He has an extensive background in the maintenance field and also retired from the Navy. As maintenance staff, Cary monitors and maintains the daily functions of all of BTG’s facilities and vehicles.

Therapy Dog in Training

Rodie is working to become a therapy dog. Though he is not yet credentialed, he is the official greeter for you when you come through the door.