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Resources for EAP Professionals Supporting Addiction Recovery
Guides, checklists, and templates to help you support clients, employees, and families on the path to recovery.
Why We Built This Hub
At Bridging the Gaps, we know EAP professionals play a critical role in supporting employee wellness and addressing workplace challenges, including addiction and mental health. You can explore this page section by section to access guides, tools, and resources, or click the button below to download the full toolkit and have everything in one place.
Our goal is to make BTG not just a treatment provider but a trusted resource hub for EAP professionals navigating employee wellness, workplace addiction support, and building a healthier, more resilient workforce.
Your toolkit includes:+ Signs of Substance Use in the Workplace+ When to Refer to Residential Treatment + Coaching & Conversation Support+ Employee & Family Referral Resources+ Wellness Education & Program DevelopmentPlus much more
EAP Resource Hub: Supporting Employee Wellness & Early Intervention
Helping employees navigate stress, behavioral health challenges, or substance use starts with the right guidance, tools, and interventions. This hub is designed for EAP professionals, workplace wellness coordinators, and supervisors who want to foster a supportive, recovery-friendly environment while ensuring compliance and consistency.
Each section provides a concise overview along with downloadable, ready-to-use resources you can implement immediately to support employees, track interventions, and coordinate care effectively.
Early Identification & Employee Wellness
Spot Early Warning Signs of Stress or Substance Use
EAP professionals can prevent escalation by recognizing early behavioral and performance indicators. This guide helps identify subtle warning signs while maintaining trust and confidentiality.
Workplace Wellness Questionnaire
Promote a healthier, more productive workplace with our Workplace Wellness Questionnaire, designed for employees to self-assess stress, engagement, and overall well-being. This confidential tool helps EAP professionals and supervisors identify early signs of burnout, behavioral health challenges, or substance use concerns. By using this questionnaire, organizations can encourage proactive wellness, support early intervention, and foster a recovery-friendly workplace culture.
Behavior & Performance Tracker
Effectively monitor employee behavior and performance with our Behavior & Performance Tracker, designed for EAP professionals and supervisors. This confidential, structured tool allows EAP teams to document observations objectively, track patterns over time, and support early intervention for workplace challenges. By using this tracker, organizations can identify potential stress, behavioral health concerns, or performance issues, promote timely support, and maintain a recovery-friendly, compliant workplace culture.
Early Engagement Strategies for EAPs
Support employees proactively with our Early Engagement Strategies for EAPs, designed to help professionals identify potential wellness, stress, or behavioral health challenges before they escalate. This guide provides actionable approaches, communication techniques, and intervention strategies that foster trust, encourage help-seeking, and strengthen workplace well-being. By implementing these strategies, EAP teams can promote early intervention, improve employee engagement, and create a recovery-friendly workplace culture.
Guide: When It’s Time to Refer an Employee to Treatment
Use this tool to help determine whether your employee may benefit from a structured, immersive level of care like residential addiction treatment at Bridging the Gaps.
Clinical & Behavioral Indicators
● Employee has made little or no progress in outpatient or IOP care● Employee is unable to maintain sobriety between sessions● History of multiple relapses despite treatment attempts● High risk of overdose or dangerous behaviors● Ongoing substance use despite serious consequences (legal, health, relational)● Unstable or triggering living environment
Mental Health & Co-Occurring Needs
● Co-occurring mental health diagnoses are unmanaged or worsening● Frequent emotional dysregulation (e.g., rage, panic, dissociation)● History of trauma that interferes with recovery● Suicidal ideation, recent attempts, or self-harm● Medication non-compliance or lack of psychiatric support
Support System & Daily Functioning
● Lack of supportive sober network or stable family structure● Difficulty with basic self-care, hygiene, or daily tasks● Struggles to maintain employment or academic responsibilities● Persistent high stress and poor coping strategies● Frequent ER visits, hospitalizations, or crisis interventions
Employee Self-Report & Readiness
● Employee expresses feeling “stuck” or hopeless about change● Employee is open to or requesting a higher level of care● Employee reports significant cravings or use to cope with distress● Employee fears returning to high-risk or triggering environments● Employee is seeking more structure, accountability, or peer support
✅ If You’ve Checked 3 or More…Your employee may benefit from a residential treatment program like Bridging the Gaps. Our trauma-informed, integrative approach supports healing through personalized care, holistic services, and strong community support.
📞 Have questions about a specific case?We’re happy to consult—no obligation. Call us at: 540-535-1111
Coaching & Conversation Support
Enhance communication and employee trust with our Coaching & Conversation Support guide for EAP professionals and supervisors. This resource offers practical frameworks, sample dialogue prompts, and compassionate communication techniques to guide supportive conversations around stress, performance, or substance use concerns. By applying these methods, EAPs can build rapport, reduce stigma, and encourage early employee engagement—fostering a healthier, recovery-oriented workplace culture.
Confidently navigate sensitive discussions with our Conversation Scripts for EAP & Supervisors guide. This resource provides ready-to-use dialogue examples and communication frameworks to address performance concerns, behavioral changes, or wellness challenges with professionalism and empathy. Designed for EAP professionals and workplace leaders, these scripts help foster trust, encourage early intervention, and guide employees toward appropriate support services—all while maintaining confidentiality and respect.
[Download Conversation Scripts (PDF]
Strengthen your connection with employees using our Empathy & Active Listening Techniques guide, created specifically for EAP professionals and supervisors. This resource outlines practical listening skills, nonverbal communication tips, and empathetic response strategies to help build trust and understanding in sensitive conversations. By mastering these techniques, EAP teams can enhance employee engagement, support emotional well-being, and promote early intervention in workplace wellness and recovery efforts.
[Download Empathy Guide (PDF)]
Equip your team to handle high-stress situations calmly and effectively with our De-escalation & Crisis Response Tips guide. Designed for EAP professionals and workplace supervisors, this resource provides practical communication strategies, grounding techniques, and safety considerations to manage emotional or behavioral crises in the workplace. Learn how to respond with empathy, maintain professionalism, and connect employees with appropriate care—supporting a safer, recovery-focused work environment.
[Download De-escalation Tips]
Free Partner Toolkit: Guides for EAPs, Managers, and Professionals
By downloading the toolkit, you’ll also be added to our Professional Referral Network newsletter, where we share:
Together, we can make it easier for individuals to access the help they need.
Featured Templates
Employee & Family Referral Resources
Simplify the referral process with our Employee & Family Referral Resources guide—created to help EAP professionals connect individuals and their loved ones to trusted treatment programs. This resource includes Treatment Program Evaluation Checklist, Family Support Resource Guide, and Referral Scripts & Guidance to ensure employees and families receive the highest quality care. Strengthen your organization’s ability to support recovery, coordinate care, and maintain confidentiality throughout the referral process.
Treatment Program Evaluation Checklist
Ensure employees and their families are referred to high-quality treatment programs with our Treatment Program Evaluation Checklist. Designed for EAP professionals and workplace wellness coordinators, this resource provides step-by-step criteria for assessing accreditation, clinical approaches, continuum of care, and aftercare support. Using this checklist helps organizations make informed referrals, promote successful recovery outcomes, and maintain trust with employees seeking assistance.
Family Support Resource Guide
Provide employees and their loved ones with guidance and resources through our Family Support Resource Guide, designed for EAP professionals and workplace wellness teams. This resource offers practical strategies, educational materials, and referral pathways to help families support an employee’s behavioral health, stress management, or recovery journey. By using this guide, organizations can strengthen family involvement, promote early intervention, and foster a recovery-friendly workplace culture.
Referral Scripts & Guidance
Facilitate supportive and effective referrals with our Referral Scripts & Guidance resource, created for EAP professionals and workplace supervisors. This guide provides ready-to-use conversation frameworks, sample dialogue, and best practices for connecting employees and their families to counseling, treatment, or wellness programs. Using these scripts helps EAP teams encourage early intervention, maintain confidentiality, and foster a recovery-friendly workplace culture.
Employee Support Log Template
Keep track of interventions and follow-ups with our Employee Support Log Template, designed for EAP professionals and workplace supervisors. This structured tool allows teams to document employee interactions, monitor progress, and coordinate support while maintaining confidentiality. By using this log, organizations can ensure consistent communication, facilitate early intervention, and promote a recovery-friendly workplace culture.
[Download Support Log (PDF)]Incident & Concern Reporting Template
Document workplace issues clearly and efficiently with our Incident & Concern Reporting Template, designed for EAP professionals, HR, and supervisors. This structured tool helps teams track behavioral or performance concerns, record incidents objectively, and maintain compliance while protecting employee privacy. Using this template supports early intervention, accountability, and a recovery-friendly workplace culture.
[Download Incident Template (PDF)]
Together, Helping and Supporting Every Step of the Way
Essential EAP Resources: Legal & Compliance Guidance
Ensure employee support stays compliant and confidential with our guidance for EAP professionals. This resource covers confidentiality laws, ADA/FMLA compliance, and workplace policies, helping EAPs provide assistance while maintaining legal and ethical standards. By following these best practices, organizations can protect employee privacy, reduce liability, and foster a recovery-friendly workplace culture.
Protect sensitive employee information with our Confidentiality Best Practices for EAPs guide. Designed for EAP professionals and workplace supervisors, this resource provides practical strategies for handling employee data, maintaining privacy, and adhering to legal and organizational standards. Implementing these best practices helps build trust, support early intervention, and promote a recovery-friendly workplace culture while ensuring compliance with confidentiality requirements.
Navigate workplace laws confidently with our Legal Considerations for Employee Support guide, designed for EAP professionals and HR teams. This resource provides an overview of HIPAA, FMLA, ADA, and workplace accommodation requirements, helping organizations support employees while staying compliant. By understanding these legal considerations, EAPs can facilitate early intervention, maintain confidentiality, and foster a recovery-friendly workplace culture.
Wellness Education & Program Development
Enhance workplace well-being with our Wellness Education & Program Development guide for EAP professionals and organizational leaders. This resource provides strategies for creating educational initiatives, designing wellness programs, and promoting employee engagement in behavioral health and recovery support. By implementing these programs, organizations can foster a recovery-friendly workplace, improve employee resilience, and encourage early intervention for stress, substance use, or behavioral health concerns.
Employee Wellness Toolkit
Support employee health and resilience with our comprehensive Employee Wellness Toolkit, designed for EAP professionals and workplace wellness coordinators. This resource includes practical strategies, educational materials, and tools to promote mental health, stress management, and overall well-being. By leveraging this toolkit, organizations can encourage early intervention, enhance engagement, and foster a recovery-friendly workplace culture that supports long-term employee wellness.
Manager Training Modules for EAP Professionals
Equip workplace leaders with the skills to support employees effectively using our Manager Training Modules for EAP Professionals. These modules provide practical guidance, communication techniques, and intervention strategies to help managers recognize behavioral health concerns, facilitate early engagement, and promote employee wellness. By completing this training, managers can foster a recovery-friendly workplace, improve employee support, and ensure compliance with workplace policies and confidentiality standards.
Workplace Wellness Implementation Guide
Turn wellness plans into action with our Workplace Wellness Implementation Guide, designed for EAP professionals and organizational leaders. This resource provides step-by-step strategies, program templates, and best practices for launching, managing, and sustaining workplace wellness initiatives. By using this guide, organizations can enhance employee engagement, promote behavioral health, and build a recovery-friendly workplace culture that supports both individual well-being and organizational productivity.